Xel-Há Park

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  • Non-Refundable

In the ancient Mayan language, Xel Há means “where the water is born”, and this magical eco park truly lives up to its name. Located in the heart of the Riviera Maya, Xel Há Park is a paradise for travelers who love nature, water adventures, and unforgettable outdoor experiences. This all inclusive aquatic park offers an exciting mix of activities for every age. Feel the thrill of cliff jumping, glide down fun waterslides, or soar above the jungle on zip lines that splash into the water. Explore the park’s crystal clear river and cove with unlimited snorkeling, where colorful fish and natural beauty surround you. Prefer to relax? Grab an inflatable tube and gently float along the river under the warm Mexican sun. When it’s time to unwind, rest on a comfortable lounge chair, sway in a hammock, or enjoy a peaceful forest walking trail. Your ticket includes a delicious breakfast buffet, and if you arrive later, a full lunch and unlimited drinks are waiting for you. Xel Há Park is the perfect blend of sustainable tourism, adventure, and relaxation an unforgettable eco friendly escape in Mexico.

Highlights

  • Unlimited snorkeling in crystal-clear rivers and natural coves
  • All-inclusive experience with food, drinks, and activities
  • Exciting water adventures including ziplining, cliff jumps, and waterslides
  • Relaxing river floating with inflatable swim rings
  • Eco-friendly park focused on sustainable tourism
  • Perfect blend of adventure, nature, and relaxation

What's Included

  • Entry ticket
  • Forest walking tours
  • Breakfast
  • Lunch
  • Snacks
  • Soft drinks
  • Open bar
  • Snorkeling
  • Use of snorkeling equipment
  • Bicycles
  • Life jackets and swim rings
  • Children's Playground
  • Lounge chairs, hammocks, and rest areas
  • Lockers, towel, restrooms, changing rooms, and showers
  • Parking
  • WiFi

What's Not Included

  • Transport to the park
  • Photos (available for an extra fee)

Not Suitable For

  • Pregnant women due to physical and water-based attractions
  • Wheelchair users, as some areas have uneven or natural terrain
  • People with heart, back, or mobility-related conditions

Child Adult Policy

  • Adults: Ages 12 and above
  • Children: Ages 5 to 11
  • Infants: Ages 0 to 4 (free admission)

Opening Hours

  • Monday to Sunday: 08:30 - 18:00

Things To Know

  • All activities are included with your entrance ticket
  • Life vests are mandatory and provided for water activities
  • The park is suitable for families, but some activities are not recommended for young children
  • Comfortable water shoes are highly recommended due to rocky areas
  • Sunscreen must be biodegradable to protect marine life
  • Professional photos are available for purchase (not included)
  • Lockers and facilities are available throughout the park
  • Arrive early to enjoy all activities at a relaxed pace
  • Outside food and drinks are not allowed
  • Cash or cards can be used for extras and souvenirs

Location

  • Carretera Chetumal Puerto Juárez Km 240, locales 1 & 2, módulo B, 77780 Q.R., Mexico
  • Please refer to the Google Map for assistance.

Cancellation Policy

  • No cancellations, refunds, or changes can be made.

FAQs

Below are some commonly asked questions. If you have any additional inquiries or need further clarification, please reach out to our team via live chat, contact us form, or WhatsApp.

Xel-Há Park is open daily from 8:30 a.m. to 6:00 p.m. (subject to change — please confirm at time of booking).
Yes, unlimited snorkeling with use of equipment is included with your entrance ticket.
We recommend bringing comfortable biodegradable sunscreen and water shoes due to rocky areas; everything else like food, drinks, and snorkeling gear is included.
The park is suitable for children ages 5 and up, but some activities aren't recommended for very young kids, and pregnant women should avoid physical and water-based attractions.
No, cancellations, refunds, or changes cannot be made once your booking is confirmed.
Yes, life jackets are mandatory and provided for all water activities to ensure your safety.
You can easily check availability and book your tickets online right here on this website.