9/11 Memorial & Museum

  • Instant Confirmation

  • Mobile Tickets

  • Non-Refundable

The 9/11 Memorial & Museum in New York City stands as a powerful tribute to the nearly 3,000 lives lost in the terrorist attacks of September 11, 2001, and the World Trade Center bombing of 1993. Located at the site of the former Twin Towers in Lower Manhattan, this deeply moving museum and memorial honors the victims, survivors, and first responders with dignity and reverence. With your 9/11 Memorial & Museum ticket, explore the Reflecting Pools, two vast waterfalls set within the original footprints of the Twin Towers. Each pool is surrounded by bronze panels inscribed with the names of those who perished, offering a space for reflection and remembrance. Inside the 9/11 Museum, visitors can view artifacts recovered from the site, personal stories, multimedia displays, and a detailed timeline of the events before, during, and after the attacks. Exhibits include a damaged fire truck, the Survivors’ Stairs, and recordings of last phone calls, offering an emotional and historical insight into one of the most pivotal days in modern history. An essential stop for tourists and locals alike, the 9/11 Memorial & Museum provides a meaningful, educational, and unforgettable experience. Book your visit to honor, remember, and learn.

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9/11 Memorial & Museum Price & Options

Entry ticket

The 9/11 Memorial Museum in New York City honors the victims of the September 11, 2001 attacks. It features exhibits with photos, videos, and personal stories from survivors and first responders. The museum serves as a place of remembrance, teaching visitors about the tragic events and the resilience of the people of New York. A visit to the museum offers a powerful experience of reflection and learning.

Inclusions

  • Admission to: 9/11 Museum
  • Admission to: Memorial (free)
  • Access to exhibitions and films
US$ 36 US$ 34

Young Adult Admission

Learn about the moving history of the September 11th attacks at the former site of the Twin Towers. Includes access to all Museum exhibitions. Book this option for visitors aged 13 to 17 years. Select adult to book this option.

US$ 30 US$ 29

Highlights

  • Explore three main exhibition areas covering 10,200 square meters, focusing on the time before, during, and after 9/11.
  • See over 10,000 items from Ground Zero, including the North Tower's rooftop antenna and parts of a fire truck.
  • Hear stories of loss, recovery, and hope through personal stories and interactive exhibits at the World Trade Center.

What's Included

  • Admission to: 9/11 Museum
  • Admission to: Memorial (free)
  • Access to exhibitions and films

Child Adult Policy

  • Adult (18-64 years)
  • Child (7-12 years)
  • Youth (13-17 years)
  • Senior (65+)

Opening Hours

  • 9/11 Memorial
  • Monday to Sunday: 08:00-20:00
  • Museum
  • Wednesday to Monday: 09:00-19:00

Things To Know

  • During holidays and peak visiting hours, please expect longer wait times during the security checks
  • Dangerous materials and items such as bottles, firecrackers, lasers, and other things that may disturb or inconvenience other attendees are prohibited inside the venue
  • Pets are not allowed inside the venue, with the exception of service animals with valid identification
  • Participants who appear intoxicated may be refused entry or service. In this case, no refunds will be given
  • Smoking and drinking is not allowed. You will immediately be asked to leave if caught by a staff member
  • This activity is stroller and wheelchair accessible.
  • Closed on: Tuesday
    • Last admission: 1 hour and 30 minutes before closing
    • Rooms will start closing 30 minutes before the museum's closing time
  • The voucher is valid only on the specified date (and time if applicable)

Location

  • 9/11 Memorial & Museum, 180 Greenwich Street, New York, NY, USA
  • To get the direction Google map.

How To Get There

  • By car: take a cab to the museum

Cancellation Policy

  • Tickets are non-refundable and cannot be canceled.
  • Tickets must be used as per the booking date and time.

FAQs

Below are some commonly asked questions. If you have any additional inquiries or need further clarification, please reach out to our team via live chat, contact us form, or WhatsApp.

Yes, advance purchase of tickets is required to enter the 9/11 Museum and can be done easily online here on this website.
The 9/11 Memorial is open daily from 8 a.m. to 8 p.m., while the Museum is open Wednesday to Monday, 9 a.m. to 7 p.m. with the last admission at 5:30 p.m. (subject to change — please confirm at time of booking).
Yes, children aged 7 and up are welcome alongside youth, adults, and seniors, making it suitable for most age groups.
Dangerous materials, bottles, firecrackers, lasers, and any items that might disturb other visitors are prohibited inside the museum. Also, pets are not allowed.
Tickets to the 9/11 Museum are non-refundable and cannot be canceled, so please be sure of your plans before booking.
Prepare for a reflective and emotional experience exploring powerful exhibits with photos, videos, and artifacts that tell personal stories of loss and hope.
Most visitors spend around 1.5 to 2 hours exploring the museum exhibits and memorial pools, but you can adjust your visit depending on your interest level.